Shipping policy

Shipping Policy

We aim to process and deliver your order safely and on time.

Shipping Partner

We primarily ship orders through Delhivery or another suitable courier partner, depending on service availability at the delivery location.

Shipping Charges and Delivery Time

Normal Shipping

  • Shipping charge: ₹40 per order
  • Estimated delivery time: 4–5 business days

Express Shipping

  • Shipping charge: ₹100 per order
  • Estimated delivery time: 2–3 business days

Customers can select their preferred shipping option during checkout.

Order Processing

Orders are generally processed and dispatched within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

The estimated delivery timelines begin from the date the order is dispatched, not from the date the order is placed.

Order Tracking

Once your order is dispatched, tracking details will be shared through email, SMS, or WhatsApp using the contact information provided during checkout.

Delivery Timelines

Delivery timelines are estimates and may vary depending on:

  • Delivery location and PIN code serviceability
  • Courier delays
  • Weather conditions
  • Public holidays
  • Natural disasters or other circumstances beyond our control

Delivery to remote or rural locations may take additional time.

Incorrect Address or Contact Details

Customers are responsible for providing the correct delivery address, PIN code, and contact number. We will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information.

Additional shipping charges may apply if an order needs to be reshipped due to an incorrect address, an unavailable recipient, or refusal to accept the package.

Damaged or Tampered Packages

Please inspect the package at the time of delivery. If the package appears damaged, opened, or tampered with, take photographs or a video before opening it and contact us immediately.

Any shipping-related issue must be reported within 24 hours of delivery, along with clear photographs or an unboxing video.

Undelivered or Returned Orders

If an order is returned to us because the customer was unavailable, refused delivery, or provided incorrect delivery details, the customer may be required to pay the applicable reshipping charges.

Contact Us

For shipping-related questions, order tracking assistance, or delivery issues, please contact us through the contact details provided on our website.